Serving Customers & Community

SERVING CUSTOMERS AND COMMUNITY – A CORNERSTONE OF UPS

“Small moments bring big impact,” shares UPS manager Boen Covey. Now in his 14th year as an ElderHelp Holiday Angel, Boen tells us, “Serving customers and community is a cornerstone of UPS, and Holiday Angels is a great way to do both.” Boen’s role with Holiday Angels is multi-faceted. As a member of the planning committee, Boen is all about logistics. He chuckles at the term. “That’s also a cornerstone of UPS.” But with logistics experience comes expertise, and Boen shares that with the team. Assisting with delivery routes and assignments, Boen makes sure that volunteers and seniors are efficiently matched on delivery day with “no route left behind.”

Boen also rallies fellow UPSers to join the Holiday Angels Team. “For many, Holiday Angels holds a special place in their hearts, and they look forward to setting aside some time each year to give back to the community. Although the kick-off experience has changed to a Pick-up Parade this year, we’re looking forward to decorating our cars and seeing ElderHelp’s elves through our windows.”

But Boen will tell you that his most cherished role is delivering gifts to seniors. “I used to be matched with a Pearl Harbor survivor named Max, shares Boen. “He had a passion for diet and health, and he taught me so much about life and the joy of living. He’s since passed away, but it was an honor to deliver his gift each year. Now, I’m passing that along to my 7-year old son. I love setting that example for him, and I love Holiday Angels.

Click here to donate a Holiday Angels delivery.

“I had a wonderful relationship with my grandmother. When she passed away, I looked for a place where I could keep making a difference. Being matched with Ginny gives me that opportunity.”

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