Did you know that to simply get a ride to the doctor or have someone deliver groceries can cost as much as $45 from a home care agency?
The Concierge Club provides comprehensive in-home solutions to address the growing health and social challenges that older adults and their families are facing. The Concierge Club offers help with the basic necessities of life through personal attention, meaningful engagement and coordinated programs and services.
A Member Care Coordinator will help connect a variety of services using caring staff, dedicated volunteers and our network of trusted providers.
Concierge Club Services
Concierge Club services are provided by caring volunteers. Each volunteer is vetted through a comprehensive process including an interview, training and orientation, Live Scan and DMV background checks and reference checks. Volunteers provide a variety of high-quality services including:
- Grocery Shopping
- Friendly Visiting
- Check-In Calls
- Escorted Transportation
- Trusted Referrals
- Minor Home Repairs
- Home Safety Inspections
- Mail Sorting and Organization
- Pet Care
- Plus Much More!
What is a Member Care Coordination?
Every member receiving Concierge Club services will have access to a Member Care Coordinator, a degreed social worker who is available to help you or your loved ones navigate care options. Care coordination services include:
- Care Transitions
- Family Caregiver Support
- Health Literacy
- Care Planning and Assessment
With this support, older adults remain independent and in their homes longer. The Concierge Club lightens the load for caregivers and decreases the likelihood of older adults falling victim to scams and elder abuse.
ElderHelp’s programs are structured to help older adults maintain their independence. It is essential that you, as our member, are able to communicate directly with us, complete any assessments and interviews, and maintain a schedule. Currently, ElderHelp is unable to assist seniors with moderate to severe cognitive impairment. It is essential that the person needing help makes the initial call to begin services and is able to manage their own appointments and schedules. While it may seem easier to set up services for your loved one, the program will not be successful unless the individual who will be receiving services is interested, informed and engaged. ElderHelp does recognize the importance of a good support system and how valuable family is to the team.
Our service area is based on volunteer availability and we are constantly looking to expand our reach. Please fill out the form below to stay updated on newly added service areas if you do not find your zip code listed below.
We currently serve the following areas:
Concierge Club and Seniors-A-Go-Go
Mid-Central San Diego: 92101, 92102, 92103, 92104, 92105, 92108, 92110, 92111, 92115, 92116, 92117, 92122, 92123, 92124
Peninsula/Beaches: 92037, 92106, 92107, 92109, 92118
East County: 92019, 92020, 92021, 92071, 91941, 91942, 91943, 91944, 91945, 91977, 91978, 92119, 92120
North County: 92127, 92128, 92131
Our service area is based on seeker and provider availability and we are constantly looking to expand our reach. Please fill out the form below to stay updated on newly added service areas if you do not find your zip code listed below.
City of San Diego: 92101, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, 92113, 92114, 92115, 92116, 92117, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92132, 92133, 92134, 92136, 92139, 92140, 92142, 92145, 92154, 92173
La Jolla: 92037, 92038, 92039, 92092, 92093
Poway: 92064, 92074
Rancho Bernardo: 92128
Rancho Peñasquitos: 92129
Scripps Ranch: 92131
Enrollment is easy! It just takes a call to ElderHelp to initiate a quick questionnaire over the phone. ElderHelp’s Enrollment Department will then schedule a home visit to confirm eligibility and help create your personalized package.
You can click here to send us an email or call 619-284-9281. ElderHelp will respond with a phone call within 2 business days.
ElderHelp does not charge fees for services. Instead, we offer opportunities for our members to donate what they can for the services they receive.
All Concierge Club donations directly support the program, which will help to sustain ElderHelp for years to come, and allow us to provide services to our members at no cost!