HomeShare Coordinator – Poway
Mission ElderHelp strives to enhance the quality of life for seniors by providing information and services that help them live independently and with dignity.
Values Compassion ~ Integrity ~ Community ~ Accountability ~ Respect ~ Excellence
Organizational Expectations ElderHelp employees are expected to be flexible, positive, contribute to the solution, seriously integrate the organization’s values into their work, and work hard to make a difference in the lives of seniors.
POSITION EXPECTATIONS The HomeShare Coordinator is patient and a good judge of character. Listening effectively and courteously while remaining solution focused is essential. The HomeShare Coordinator is a good communicator with excellent conflict resolution and critical thinking skills.
POSITION SUMMARY The HomeShare Coordinator works under a special contract between ElderHelp and the City of Poway to provide ElderHelp services to older adults in Poway. The HomeShare Coordinator develops and maintains relationships with City staff, community professionals, and potential clients in the area. The HomeShare Coordinator administers ElderHelp programs and maintains documentation for reporting.
REPORTS TO Associate Executive Director
Plans and implements targeted outreach strategy to community groups and partners promoting HomeShare and other ElderHelp services in conjunction with the Outreach Manager
Attends monthly North County Community Action Network meetings
Provides minimum of 5 outreach activities per month
Conducts initial screening of all program applicants and determines eligibility and appropriateness for HomeShare
Conducts personal interviews and home visits and completes reference checks for prospective seekers and providers
Enrolls seekers and providers into the program and gives them referrals for homes that meet their specified criteria
Obtains rental agreements and negotiates service exchange agreements
Refers callers to appropriate housing resources and other community programs
Keeps all documentation in files and spreadsheets up to date
Maintains monthly program statistics and submits to supervisor in a timely manner
Makes, at minimum, quarterly follow-up contact with clients who are in matches and to clients who are awaiting matches
Provides mediation services to clients in on-going matches including for the shared units at Poinsettia Mobile Home Park
Attends monthly meetings with the HomeShare Team
Information & Referral
Provides short-term case management services to individuals
Assists walk-ins by making phone calls, completing applications and recertification for benefits assistance (Social Security, VA, CalFresh, Medi-Cal, etc.)
Care Coordination Program
Screens eligibility for Care Coordination Program
Conducts home visit and assessment for enrollment process
Connects to volunteer services as appropriate
Provides ongoing care coordination and support to clients in the program to monitor needs
Attends regular Match Review meetings with the Care Coordination Team
Adheres to the NASW code of ethics
Other duties as assigned
MINIMUM QUALIFICATIONS: Minimum Bachelor’s degree in the following fields: Social Work, Counseling, other Social and Behavioral Sciences, and Gerontology. Minimum of 2 years experience working with seniors or senior housing issues. The ideal candidate must have excellent written and verbal communication skills and have strong conflict resolution skills.
SALARY: Full-time position, $17-$19/hour DOE plus benefits.
TO APPLY: Send cover letter and resume to Kira Riley at firstname.lastname@example.org by 6/30/2017. Please refer to our website for more information on services and programs. Please no phone inquiries, fax transmittals, or walk-ins.
This Job Posting is intended to describe the general nature and level of work being performed. It is not meant to be construed as an exhaustive list of all responsibilities, duties and skills required by this job classification.
ElderHelp of San Diego is an equal opportunities employer that values diversity in its many forms. ElderHelp does not discriminate in its employment practices or policies on the basis of race, color, creed, ethnic or national origin or ancestry, age, gender, religious beliefs, sexual orientation, veteran status or disability.